The secure payment
For the safety of transactions, Gravissimo appealed to the Paybox system, secure payment leader.
Your bank information is encrypted on your computer and then transmitted securely to authorization servers where your data are then checked with your bank to prevent abuse and fraud.
This procedure is handled by encryption technology SSL 128-bit, one of the most used and most efficient in the world. During transfers over the Internet, then it is impossible to read, nothing is transmitted unencrypted over the web!
Once your payment is confirmed, your data is destroyed: that is why we redemandons every new order your credit card number.
The rules for using credit cards require banks domiciled in France the obligation to cover the risk of fraudulent use of your card.
Remember that you must report any fraudulent transaction at your bank or card issuer.
Nevertheless, if you're not convinced, you can pay your order by check. To do this, when you order, select "check" as payment method. Then send us your payment within 7 days with your order number to "Gravissimo, 5-7 RUE JEAN FRANCOIS LECA, 13002 MARSEILLE. Your order will be processed upon receipt of your check.
The right of return and withdrawal
- Order Cancellation:
You can proceed with the cancellation of your order through our "Contact". To do this, please contact customer service through the form with the command you wish to cancel. This cancellation will be effective within 24 hours.
A confirmation email will be sent immediately.
The cancellation of an order may be made up to 24 hours after the order for non-custom only.
This period expired, there is more you can cancel your order.
- Return of a command:
To return a product, thank you carefully follow the steps below by clicking here: Refunds and Exchanges.
The protection of personal data
All information provided when you visit Gravissimo are strictly confidential.
In any case your details will not be given, sold or leased, other than to make a delivery or to meet an order of legal authorities.
The information you provide will be used solely for internal services Gravissimo.
- to complete your purchase, order taking to delivery
- improve our services to better satisfy you
To this end, the file has been declared to the CNIL (declaration No. 1263283). In accordance with the Data Protection Law 78-17 of 6/01/1978, you have the right to access and correct to Gravissimo using the form on our "Contact".
You can also make some changes by going to the "Your Account".